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Returns

Faulty item(s) - You have the right to report faulty items within 7 days after delivery. If you wish to return an item because you think it is faulty you must inform us in writing by sending an email to: sales@meandfreya.co.uk The email must contain the order number and the fact that you wish to return an item because you think it is faulty. We will then further the issue and deal with it as necessary. Please note that bespoke furniture, special orders, flat-packed items that have been assembled, made-to-order items, can only be returned or exchanged if faulty.

Incorrect item(s) - If you receive any incorrect items please notify us immediately by calling Tel: 0208 669 2503 or sending an email to: sales@meandfreya.co.uk the email must contain the order number and the fact that you wish to return an item because it has been delivered incorrectly. We will then further the issue and deal with it as necessary.